Reference

How gb444 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad or Rocket transactions, and keep your session secure.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and deleteCookie and session transparencyBangladesh-applicable policy
gb444 How gb444 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access your data, correct something we have on file, or ask us to delete your account details, our support team handles all of these requests directly. You do not need to fill in a separate form — just contact us through one of the channels below and mention that it is a privacy request so we can route it to the right team quickly.

Live Chat Open the chat widget inside your account dashboard. State your privacy request clearly and our team will confirm receipt and next steps within the session.
Email Support Write to our support address with your registered mobile number and a short description of your request. We respond to privacy queries as a priority over general account questions.
Account Help Centre Log in to your account, go to Account Settings, and use the Data Request option to submit a formal access or deletion request directly from your profile page.
HOW WE PROTECT YOU

Our Approach to Data Security and Retention

We apply SSL encryption across every page where your personal or payment data moves — from the moment you enter your bKash number on the deposit screen to the confirmation message that lands on your phone. Internally, access to account records is restricted to staff whose role requires it, and those access logs are reviewed. Here is how we handle the four areas that matter most to you.

Cookie and Session Data We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can clear cookies through your browser settings at any point without losing your account.
Account Security Practices Every login triggers an OTP sent to your registered mobile number. If we detect a device we have not seen on your account before, we ask you to verify again before the session opens.
Data Retention Periods Active account data is held while your account remains open. When you close your account, we retain only what applicable law in your eligible region requires — typically transaction records — and delete the rest on a rolling schedule.
Requesting Changes or Deletion You can ask us to correct your name, update your registered mobile number, or delete your account entirely. We process deletion requests after verifying your identity through the OTP step on your registered number.

Common Questions About Your Privacy at gb444

These are the privacy questions we hear most often from account holders. If yours is not here, reach out through live chat or the Account Help Centre and we will give you a direct answer.

We collect your name, email, mobile number and the wallet you use — bKash, Nagad or Rocket. We also log your device type and session timestamps for security purposes.

Your wallet number is used only to process your deposit or withdrawal. We do not share it with advertisers or any third party outside of the payment processing step.

Yes. Submit a deletion request through Account Settings or contact support directly. We verify your identity via OTP, then delete non-mandatory records and confirm completion to you.

Send a request through live chat or email with your registered mobile number. We compile your account data and send it to you at the email address on file within a reasonable period.

We use session cookies for login continuity and analytics cookies to monitor page performance on mobile. You can clear or block cookies through your browser without affecting your account credentials.

We retain transaction records for as long as applicable law in your eligible region requires, then delete them. We will confirm the exact period if you contact us with a retention query.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.